Frequently asked questions

I’m always here to help! Whether you have a question or just want to chat about my jewelry, I’m available every day of the week.

My hours:
- Mon - Fri: 9:00 AM - 5:00 PM

- Sat - Sun: 10:00 AM - 3:00 PM

Email me at: support@grayshomeco.com

We offer a 30-day return policy. Simply contact us by e-mail and we will initiate the return process for you.

We accept American Express, Mastercard, Visa, Apple Pay, Google Pay, Shop Pay.

Yes, we offer FREE shipping! Once your package is on its way, we’ll send you a tracking number.

Free Shipping

We aim for maximum convenience for our customers, and therefore we're offering free secured shipping within the USA.

30 day money-back guarantee

Less than 1% of customers use it, but it’s there if you need it. Shop risk-free today!

24/7 Customer Service

Questions about your order? As the founder of Gray's Home, I believe great service makes all the difference. We're always here for you!